Returns
Accepted for both defective and non-defective items, in 30 days from the delivery date.


Old rec center artwork with a faded paddle illustration and heavy block lettering, printed on heavyweight fleece. Reads as streetwear, not club kit.
Machine wash cold inside out, tumble dry low. Avoid ironing the graphic.
30 days to return or exchange. Free return shipping. No restocking fee.
Every Cheerlygifts product is made to order. Even so, we accept returns for change of mind and sizing, not only for defects. This page explains how returns, exchanges, refunds and order cancellations work.
| Topic | Policy |
|---|---|
| Return window | 30 days from the delivery date |
| Items accepted | Defective AND non-defective items |
| Exchanges | Yes, direct exchanges accepted |
| Return shipping fee | Free. We do not charge a return shipping fee |
| Restocking fee | None |
| Return method | By mail, with a free prepaid return label |
| Refund processing | 2 business days after inspection (Mon–Fri, 9:00 AM – 5:00 PM MT) |
| Refund method | Original PayPal payment (PayPal balance or the card used through PayPal) |
| Order cancellation | Free during the first 12 hours after you place your order |
Free return shipping fee. If you changed your mind or the size does not fit, we do not charge a return shipping fee. We email you a prepaid return label at no cost to you.
You can return any eligible item for any reason in 30 days from the delivery date. That includes items that do not fit, colors that look different than you expected, and gifts the recipient did not want. You do not pay for the return label and we do not charge a restocking fee.
If you need a different size, we suggest an exchange instead of a return. Your new size is printed to order and shipped to you at no extra shipping cost.
Accepted for both defective and non-defective items, in 30 days from the delivery date.
Direct exchanges for a different size or color of the same product, in 30 days from the delivery date.
Send your order number and the reason for your return to [email protected].
We email a prepaid return label in up to 1 business day (Mon–Fri, 9:00 AM – 5:00 PM MT). Download and print it.
Pack the item securely, in its original packaging if possible, with tags attached.
Attach the label and drop the package at any USPS, UPS or FedEx location, matching the carrier shown on the label.
We inspect your return and process your refund in 2 business days after it arrives (Mon–Fri, 9:00 AM – 5:00 PM MT).
Email your order number and the size or color you want to [email protected].
We send a prepaid return label at no cost to you. Download and print it.
Drop the package at any USPS, UPS or FedEx location. The return address is printed on the label.
We check that the item meets the return conditions on this page.
Your replacement is made to order and enters production in 2 business days after inspection (Mon–Fri, 9:00 AM – 5:00 PM MT). If the size or color you want is no longer offered, we issue a full refund instead.
| Stage | Timeframe |
|---|---|
| Return arrives and is inspected | 2 business days (Mon–Fri, 9:00 AM – 5:00 PM MT) |
| Refund issued through PayPal | Same day the inspection is complete |
| PayPal or bank posting | Additional 3–5 business days |
Refunds go back to your original payment through PayPal. If you paid with your PayPal balance, the refund returns to your PayPal balance. If you paid with a card through PayPal Guest Checkout, the refund returns to that card. We email you when the refund is issued.
The original $4.95 shipping fee is non-refundable for change-of-mind and sizing returns. It is refunded in full if the item was defective, damaged in transit or not the item you ordered. Return shipping is free in every case.
If your item arrives defective, damaged or different from what you ordered, email us photos of the item and its packaging no later than 30 days after delivery. You choose a free replacement or a full refund, including the original $4.95 shipping fee.
Examples of defects include misprinted or peeling designs, holes or open seams, a wrong size label, or the wrong product. Small color differences between your screen and the printed item are normal for printed products and are not a defect. You can still return that item as a change-of-mind return with free return shipping.
Because each item is printed to order, there is a short window to cancel before production starts.
| Timing | What happens |
|---|---|
| First 12 hours after you place your order | Cancel for a full refund, including the $4.95 shipping fee |
| After 12 hours (production has started) | The order can no longer be canceled. You can return it after delivery under this policy, with free return shipping |
To cancel, email [email protected] with your order number and the word "Cancel" in the subject line. We go by the time your email arrives, not the time we read it. We confirm by email and refund your original PayPal payment in 2 business days (Mon–Fri, 9:00 AM – 5:00 PM MT).
Please use the prepaid return label we send you. The label already shows the correct return address for your order, and postage is paid by us.